At Fleur, every returning customer is a joy — and our membership program is how we say thank you to those who trust us. This policy outlines how to join, the benefits, and the terms that apply to Fleur Nail & Beauty members.
1. Eligibility and how to join
- Any customer who has used a service at Fleur can join for free;
- Register by providing your name and phone number at the reception desk, or via hotline/WhatsApp +84 931 371 033;
- Your phone number is your member identifier — please let us know if it changes.
2. Member benefits
- Service accumulation: each visit is recorded to your member history for accumulated rewards;
- Birthday treat: a special gift or offer during your birthday month;
- Priority booking: help securing preferred time slots during peak periods;
- Early updates: be the first to know about new design collections and seasonal offers;
- Referral reward: receive an offer when you introduce a friend to Fleur for the first time.
The specific level of each offer is announced in-store and on Fleur's official channels from time to time.
3. Use of member information
Member information is used to record service history, provide customer care, and send promotional updates (with your consent). Collection and protection of information follows Fleur's Privacy Policy. You may opt out of notifications or cancel your membership at any time.
4. General terms
- Member benefits apply to the registered individual, are not exchangeable for cash and non-transferable, unless a program states otherwise;
- Fleur may adjust, supplement or suspend the membership program; any changes are announced in advance on official channels;
- In case of fraud or abuse of the program, Fleur reserves the right to decline the related benefits.
5. Contact
📍 214/B9 Nguyen Trai, Cau Ong Lanh Ward, District 1, Ho Chi Minh City
💬 WhatsApp: +84 931 371 033
